How Gridniva handles information
Privacy Policy
Last updated: 28 July 2026
This Privacy Policy explains what information Gridniva processes, why it is used, how it is protected and the choices available to account holders and other people whose information may be managed through the service.
1. Information processed by Gridniva
Information We Collect
When an account is created or maintained, Gridniva processes information such as company details, business email addresses, account roles and authentication information.
Gridniva also processes information provided while the service is used. This include project and subcontractor records, and related customer content.
Information about other people
Organizations using Gridniva may provide information about subcontractors, workers or other contacts. The organization providing that information is responsible for having appropriate authority to collect and manage it through the service.
2. Purposes of processing
How We Use Your Information
Gridniva uses information to create and manage accounts, provide its project and subcontractor compliance services, process customer content, communicate important account or service information and provide customer support.
Information may also be used to maintain service reliability, protect accounts, prevent misuse, investigate reported problems and improve Gridniva’s functionality and user experience.
Gridniva may process or preserve information when reasonably necessary to enforce its Terms, protect users or respond to valid obligations and requests.
Gridniva does not sell personal information provided through the service.
3. Protecting information
Data Security
Gridniva uses reasonable technical and organizational measures intended to protect accounts and information against unauthorized access, alteration, disclosure or loss.
Security measures are reviewed and may be updated as the service, technology and relevant risks change.
Account holders should use a strong, confidential password and notify Gridniva promptly if they suspect unauthorized access to their account.
4. Retention and choices
Your Information and Choices
Customer documents, project information and other customer-provided content remain under the control of the organization that submitted or manages them through Gridniva.
Information is generally retained while an account remains active or for as long as it is reasonably needed to provide the service, maintain security, resolve reported problems and meet valid retention requirements.
Privacy requests
Individuals may request access to, correction of or deletion of their personal information. Requests may be submitted to Gridniva support.
5. Service communications
Emails and Notifications
We may send important account notifications, document reminders, security updates, and product improvements related to your use of Gridniva.Some reminders and notifications can be controlled through available account or project settings. Essential account, security and transactional messages may still be sent when necessary to provide or protect the service.Gridniva does not use uploaded compliance documents or safety records for unrelated advertising.
6. Support and questions
Contact Gridniva
If you have any questions about this Privacy Policy or how your information is handled, we'd be happy to help.
support@gridniva.com